1. What should I do if I already pay for the order and the status is still "payment not complete"?

If you confirm that you have paid successfully, please refresh the page in a few minutes and the status of the order will change.

2. What should I do if I pay for the order twice?

Please prepare the order number & the receipt of repeated payment and contact customer service in time.

3. Why do I need to pay extra for the transaction fee?

If you use WeChat and Alipay (or other payment methods), the corresponding transaction fee will be automatically charged by the third-party platform.